Our current vacancies
Job Vacancy (Maternity cover to end of August 2019) Advice Session Supervisor
30 hours per week
5 x 6 hrs Mon, Tues, Wed, Thurs, Fri)
Working as part of the General Advice Service team providing advice from our Congleton, Crewe and Nantwich offices and 3 outreach locations, to ensure delivery of a responsive, flexible, high quality general advice service.
The post holder will have particular responsibility for coordinating telephone/digital advice and will provide supervision, support, training and monitoring of general advice service volunteers as well as ad hoc general adviser cover as required.
We are seeking someone with a minimum of one year’s recent and ongoing experience of delivering general advice and/or advice session supervision in either a paid or volunteering capacity and a proven ability to supervise others or relevant transferable skills. S/he will have excellent communication skills with a proven ability of providing feedback objectively and sensitively and willingness to challenge constructively. S/he will have a good, up to date understanding of equality and diversity and its application to the provision of advice, and the supervision and development of volunteers.
We encourage applications from disabled people by offering them an interview, if they meet the minimum criteria for the job.
Deadline for applications: 7th September 2018 12 noon Interviews: Week beginning 17th September 2018
For further information and an application pack, please contact: Adele Hockenhull (Administrator),Citizens Advice Cheshire East 50, Victoria Street Crewe, Cheshire, CW1 2JE Telephone: 01270 303003
Minicom/Fax: 01270 251158 Email: firstname.lastname@example.org