Citizens Advice Cheshire North

Macclesfield - How to get advice

Email Advice

We offer a comprehensive service via email.

Please complete our secure online form and we will be in touch.


In Person

Address: Macclesfield Office, Sunderland House, Sunderland Street, Macclesfield, SK11 6JF

Link to map

A Reception Only Service is available from 9:30 to 12:30 Monday to Wednesday. (If the door is locked at these times please ring the bell on the side door.)

Face to face advice appointments are offered on Monday to Friday.  Call our admin line 01625-432847 to make an appointment , which is open Monday to Friday 9:30am to 1pm.

If you are unable to attend your appointment please contact our admin line as above.

Alternatively, our Advice Line is available Monday to Friday 9am - 5pm on 0808-812-6186 or click here for our Email service.

Universal Credit

Universal Credit

Anyone seeking to make a new claim for Universal Credit should call the Universal Credit Help to Claim line on 0800 1448444.

Debt Helpline

If you’re having issues with money or debt, you can:

Call our debt helpline - it’s available 9am to 8pm Monday to Friday and 9.30am to 1pm Saturday on 0800 240 4420.

Talk to us online about a debt problem using chat - we can usually help between 9am and 8pm Monday to Friday and between 9.30am and 1pm Saturday

Consumer Issues

People looking for advice on consumer issues can contact the Citizens Advice consumer helpline on 0808 223 1133 or chat online to an adviser.