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Update on service delivery changes in response to the Coronavirus outbreak

All Drop In and Appointment sessions at Citizens Advice Cheshire North offices are suspended and staff are working from home.

For clients in Macclesfield, Wilmslow, Knutsford and Poynton areas we are now operating a call back telephone advice service. If you want help please call 01625-708608 and leave your details on the Ansaphone. Then you will receive a call back quite quickly.

Advice in Corona Virus is available at citizensadvice.org.uk/coronavirus/

We will update this page with any further changes-please check for updates or changed phone numbers. We are increasing resources for our email advice service which can be accessed via the ‘email’ tab on the right hand side of this page.

Alternatively, we also deliver telephone advice please call our AdviceLine on 03444 111 444.

About us

Welcome to the Citizens Advice website for people living and working in Cheshire East.

Our volunteers, through our advice centres; provide free, impartial, independent and confidential advice on most issues from employment, benefits, housing and debt.

We deliver the aims and principles of Citizens Advice nationally by offering a comprehensive service of information and advice. We actively work for change on the policies and practices that impact on the lives of our clients.

Our locations

Please click a dot for details of face to face services in that location.

Latest news and information

23/07/2019 - We're recruiting! Find out more....

Volunteer with us

Our volunteers come from all sorts of backgrounds and help with everything we do. Could you join them? Find out more....

Research & Campaigns

Many clients come to Citizens Advice to seek advice in dealing with a problem and often the cause of their problem is an unfair policy, practice or piece of legislation. Statistics from client problems are used by Citizens Advice to campaign for changes in policies and services where improvements are needed – solving problems for people who may never even use our services. We talk to Government, local councils and other policy makers to help them improve the laws and services that affect ordinary people.