Welcome to Citizens Advice Cheshire North

We are a local charity serving your community

Welcome to the Citizens Advice Cheshire North website for people living and working in the north of Cheshire East.

We are open and delivering an advice service for clients in Knutsford, Macclesfield, Poynton, Wilmslow and surrounding areas via the telephone from 9am to 5pm  Monday to Friday. If you want help please call 01625-708608 and leave your details on the Answerphone. Then an adviser will call back within the next 2-3 working days to offer advice or arrange an appointment. 

For admin issues please call 01625-432847

For details of  our face to face appointment locations click this link. 

Our volunteers, through our advice centres; provide free, impartial, independent and confidential advice on most issues including employment, benefits, housing and debt.  

We deliver the aims and principles of Citizens Advice nationally by offering a comprehensive service of information and advice.  We actively work for change on the policies and practices that impact on the lives of our clients. 

If you are looking for advice times in the Crewe, Nantwich and Congleton area please click this link.

Ways to get advice from us

Latest news and information

Volunteer with us

Our volunteers come from all sorts of backgrounds and help with everything we do. Could you join them?  Find out more....

Research & Campaigns

Many clients come to Citizens Advice to seek advice in dealing with a problem and often the cause of their problem is an unfair policy, practice or piece of legislation. Statistics from client problems are used by Citizens Advice to campaign for changes in policies and services where improvements are needed – solving problems for people who may never even use our services. We talk to Government, local councils and other policy makers to help them improve the laws and services that affect ordinary people.