We are a local charity serving your community

Update on service delivery changes in response to the Coronavirus outbreak

  • Citizens Advice Cheshire North services have changed due to the Coronavirus outbreak with much more advice being given via telephone or email and reduced drop in sessions. Face-to-face appointments are still available if necessary for complex problems, but are normally arranged after an initial telephone review.

  • For people in Macclesfield, Wilmslow, Knutsford and Poynton areas, if you need help please call 01625-708608 and leave your details on the Answerphone. Then an adviser will call back quite quickly to offer help.

About us

Welcome to the Citizens Advice website for people living and working in Cheshire East.

Our volunteers, through our advice centres; provide free, impartial, independent and confidential advice on most issues from employment, benefits, housing and debt.

We deliver the aims and principles of Citizens Advice nationally by offering a comprehensive service of information and advice. We actively work for change on the policies and practices that impact on the lives of our clients.

If you are looking for advice times in the Crewe, Nantwich and Congleton area please click the link.

Our locations

Please click a dot for details of face to face services in that location.

Latest news and information

23/07/2019 - We're recruiting! Find out more....

Volunteer with us

Our volunteers come from all sorts of backgrounds and help with everything we do. Could you join them? Find out more....

Research & Campaigns

Many clients come to Citizens Advice to seek advice in dealing with a problem and often the cause of their problem is an unfair policy, practice or piece of legislation. Statistics from client problems are used by Citizens Advice to campaign for changes in policies and services where improvements are needed – solving problems for people who may never even use our services. We talk to Government, local councils and other policy makers to help them improve the laws and services that affect ordinary people.